BECAUSE YOU MATTER

Terms and Condition


In a world impacted by COVID19, midgets and giants alike have not walked away unscathed.

Tyros Global has always been small but our dreams and hearts are BIG. For a long time we survived in this gig economy by working with partners and associates.

We value your trust and are committed to deliver excellent training and administration support to the best of our abilities so get what you came looking for.

These Terms and Conditions guide us. Classroom workshops are suspended till further notice. Online Coaching and Training is ongoing. Please contact me if I can be of assistance. Thank you!

WE VALUE YOUR TRUST. WHEN YOU ENGAGE THE SERVICES OF TYROS GLOBAL, YOU ACCEPT THAT...

A. FOR ONLINE COACHING

#1 The speed at which we reach your goals will vary from person to person. I will go as fast or as slow as you need me to. #2 It may take more than one session to achieve your goals. #3 Solving computer hardware or software issues is not included in the training.

B. PAYMENT, POSTPONEMENT, & CANCELLATION

#4 All price are in SG$. Training is confirmed only after payment is received. #5 Participants who are unable to attend the training due to any unforeseen circumstances must notify Tyros Global in writing 3 days before the scheduled appointment. The notification must be acknowledged by the organiser to be valid. As cost would have already been incurred in the organising of the workshop. #6 The following apply: - A One-Time Replacement/Transfer/Change is allowed 3 working days before the Session. - Withdrawal more than 7 working days before the Session = Refund of fees paid minus bank and admin charges. - Withdrawal or No-Show less than 7 working days before the Session = Forfeit 100% of course fee. No refund. No rescheduling. #7 The organiser, Tyros Global, reserves the right to cancel, postpone or change the venue, date and time of the course should unforeseen circumstances occur. In these rare instances, fees paid for the course will be fully refunded. Every effort will be made to inform participants of change. The organiser shall not be liable for any direct, or indirect, consequential or special damages that may be incurred due to such cancellation, including, but not limited to, airfare, hotel expenses, cancellation penalties and any other private expenses.

D. TRAINING PARTNERS

#8 We also work with Training Partners to facilitate Training. Please refer to our Training Partners’ Terms and Conditions should our workshops be hosted by them.

E. COPYRIGHT POLICY

#9 THANK YOU for supporting Singapore’s very own homegrown artists and entrepreneurs by respecting IP Rights and not extracting or copying Tyros Global’s proposals, training outlines, and course materials. The course material is the exclusive copyrighted property of Angeline Koh and Tyros Global. Course material may includes course notes, training manuals, presentation slides and course information. None of the course material may be reproduced, republished, distributed, posted, sold, or transferred. Tyros Global copyright extends to all electronic or supplementary materials provided as part of a course. Course notes are available only for attendees and are provided on the first day of a course.

F. RECORDING OF ONLINE TRAINING

#10 Training sessions will be recorded and may be used for trainer's personal review and evaluation or to develop other course training materials. #11 Paying participants may request access to the recording for their personal review. Recordings and materials MAY NOT be shared with non-paying stakeholders, including participant's company HR, supervisors, and colleagues; family and friends.

REFERRAL FEE

#12 If you would like to share the materials with others, please have them join a training session where they will enjoy the full benefits being personally coached. We are working out a Referral Fee for you. Let's look after each others turf.

FINALLY...

We are all in a state of flux until we know what the new normal looks like. Angeline Koh and Tyros Global reserves the rights to refine, amend, change the terms and conditions stated here. I'm trying a new way to empower you on the digital platform. Let's be patient with ourselves and work together to help each other thrive in the face of this very unusual time.

THANK YOU FOR YOUR TRUST.

ANGELINE KOH Principal Storytelling Coach and Founder, Tyros Global April 2020
You may think I’m small, but I have a universe inside my mind.

Yoko Ono



ONLINE COACHING

REGISTRATION

REGISTRATION

  1. A place will be reserved for you upon receipt of your registration.
  2. An email with payment instructions will be sent to you within 5 working days after we receive your registration.
  3. Please indicate if you require an invoice for your payment to be processed by your Company.
  4. We should receive your payment at least 7 working days before the course start date.
  5. Upon receipt of your payment, a confirmation email, pre-workshop welcome note and resources will be sent to you to help you know how you can get the most out of your training.

PAYMENT

PAYMENT

Payment should be made in Singapore Dollars (SGD).

  1. A place will be reserved for you upon receipt of your registration.
  2. For participants from Singapore, you may pay via GIRO bank transfer or cheque.
  3. All cheques should be crossed and made payable to “Tyros Global” with the invoice number indicated on the back of the cheque.
  4. Any bank charges incurred as a result of bank/telegraphic transfers will have to be borne by the registrant.
  5. Overseas participants may pay via PayPal.

WITHDRAWALS / NO-SHOW

WITHDRAWALS / NO-SHOW

Participants who are unable to attend the course due to any unforeseen circumstances must notify Tyros Global in writing. The notification must be acknowledged by the organiser to be valid. As cost (such as administration and manpower, rental of venue, printing of course materials and certificated etc) would have already been incurred in the organising of the workshop, the following charges apply:

Notice PeriodWhat You Pay When You Withdraw or Cancel
More than 14 working days before the workshopS$200
Less than 14 days before the workshop100% of course fee
Less than 3 working days or No-Show100% of course fee
One replacement/ transfer/change is allowed.There is an admin charge of S$20 for the printing of replacement certificate and postage

CANCELLATION / POSTPONEMENT

CANCELLATION / POSTPONEMENT


We value your trust. The organiser, Tyros Global, reserves the right to cancel, postpone or change the venue, date and time of the course should unforeseen circumstances occur. In these rare instances, fees paid for the course will be fully refunded. Every effort will be made to inform participants of change.

The organiser shall not be liable for any direct, or indirect, consequential or special damages that may be incurred due to such cancellation, including, but not limited to, airfare, hotel expenses, cancellation penalties and any other private expenses.


EVERYTHING ELSE

WITHDRAWALS / NO-SHOW

WITHDRAWALS / NO-SHOW

Participants who are unable to attend the course due to any unforeseen circumstances must notify Tyros Global in writing. The notification must be acknowledged by the organiser to be valid. As cost (such as administration and manpower, rental of venue, printing of course materials and certificated etc) would have already been incurred in the organising of the workshop, the following charges apply:

Notice PeriodWhat You Pay When You Withdraw or Cancel
More than 14 working days before the workshopS$200
Less than 14 days before the workshop100% of course fee
Less than 3 working days or No-Show100% of course fee
One replacement/ transfer/change is allowed.There is an admin charge of S$20 for the printing of replacement certificate and postage

CANCELLATION / POSTPONEMENT

CANCELLATION / POSTPONEMENT


We value your trust. The organiser, Tyros Global, reserves the right to cancel, postpone or change the venue, date and time of the course should unforeseen circumstances occur. In these rare instances, fees paid for the course will be fully refunded. Every effort will be made to inform participants of change.

The organiser shall not be liable for any direct, or indirect, consequential or special damages that may be incurred due to such cancellation, including, but not limited to, airfare, hotel expenses, cancellation penalties and any other private expenses.

OUR TRAINING PARTNERS

OUR TRAINING PARTNERS

We also work with Training Partners to facilitate our Training. Please refer to our Training Partners’ Terms and Conditions should our workshop be hosted by them.

COPYRIGHT POLICY

COPYRIGHT POLICY

THANK YOU for supporting Singapore’s very own homegrown artists and entrepreneurs by respecting IP Rights and not extracting or copying Tyros Global’s proposals and workshop outlines.

The course material is the exclusive copyrighted property of Tyros Global. Course material may includes course notes, training manuals, presentation slides and course information. None of the course material may be reproduced, republished, distributed, posted, sold, or transferred.

Tyros Global copyright extends to all electronic or supplementary materials provided as part of a course. Course notes are available only for attendees and are provided on the first day of a course.


Please feel free to contact us if you need assistance or clarifications.  Tyros Global and Partnering Organisers reserves the right to amend or substitute any of the above from time to time as deemed fit. - April 2020